Privacy policy

NutriMaker’s (operated by Fatma Hosni) operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Services or otherwise communicate with us.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.


Personal Information We Collect

We collect personal information that can identify you directly or indirectly, including:

  • Contact details: name, address, billing/shipping address, phone number, email
  • Financial information: payment details (processed securely via payment providers)
  • Account information: username, password, preferences
  • Transaction data: purchases, returns, cart activity
  • Communications: messages you send us
  • Device information: IP address, browser, device type
  • Usage data: how you interact with our website

How We Collect Information

We collect your data:

  • Directly from you (orders, forms, contact)
  • Automatically (cookies, analytics tools)
  • From service providers (Shopify, payment processors)
  • From partners or third parties

How We Use Your Information

We use your personal data to:

  • Provide and manage our Services (orders, shipping, returns)
  • Improve your shopping experience
  • Process payments securely
  • Communicate with you (support, updates)
  • Send marketing communications (only where legally permitted)
  • Prevent fraud and ensure security
  • Comply with legal obligations

Where required by law, we will obtain your consent before sending marketing communications.


Legal Basis (EU / GDPR)

We process your personal data based on:

  • Contract performance (order fulfillment)
  • Legal obligations
  • Legitimate business interests
  • Your consent (where required)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve your browsing experience
  • Analyze website traffic
  • Personalize content and advertisements

Sharing Your Personal Information

We may share your data with:

  • Shopify and service providers (payments, hosting, logistics)
  • Marketing and analytics partners
  • Authorities if required by law

We do not sell your personal data.

To opt out of data sharing for advertising purposes, you can visit:
👉 https://www.nutrimakers.com/pages/data-sharing-opt-out


Shopify

Our store is hosted by Shopify. Your data may be processed by Shopify to provide and improve services.

Learn more:
👉 https://privacy.shopify.com/en


Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Request data portability
  • Object to or restrict processing
  • Withdraw consent

To exercise your rights, contact us at:
📧 contact@nutrimakers.com


Data Retention

We retain your personal data only as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes

Data Security

We take reasonable measures to protect your data. However, no system is completely secure.


Children’s Privacy

Our Services are not intended for children. We do not knowingly collect data from minors.


International Data Transfers

Your data may be processed outside your country. When required, we use appropriate safeguards such as Standard Contractual Clauses.


Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.


Contact

If you have any questions or wish to exercise your rights, you can contact us:

Email: contact@nutrimakers.com
Address: Ioanninon 8, Athina, 104 44, Greece

Data Controller: NutriMaker’s (Fatma Hosni)